Cause:

Solution:

1) Click the 'Start' button to display the 'Start' menu.
2) Select 'Settings' and select 'Control Panel'.
Control Panel
3) Double-click 'Add New Hardware'.
Add New Hardware
4) To install or reinstall a sound driver:

a) Click 'Next'.
b) Click 'No'.
c) Click 'Next'.
d) Select 'Sound, Video and Game Controllers' from the 'Hardware Types' list box.
Sound, Video and Game Controllers
e) Click 'Next'.
f) To locate the sound card driver and install it:

1] Select the manufacturer of the sound card in the 'Manufacturers' list box.
Manufacturers
NOTE: If unsure of the manufacturer, consult the sound card documentation. If there is no documentation, Creative Labs is a common manufacturer of sound cards. Many cards will operate using one of the Creative Labs drivers.
2] Select the sound card model from the 'Model Type' list box.
NOTE: If unsure of the model type, consult the sound card documentation. If there is no sound card documentation, many sound cards will function if the 'Sound Blaster' driver is selected.
3] Click 'Have Disk'.
4] Click 'Browse'.
5] Insert the disk with the sound card drivers in the drive.
NOTE: If the drivers are on a 3 1/2 disk, the appropriate drive will be the 'A:' drive. Many common drivers are also included with the Windows 95 software.
6] Locate the folder where the appropriate drivers are located and select it.
7] Click 'OK'.
8] Click 'OK' in the 'Install from Disk' dialog box.
9] Click 'OK'.
10] Click 'Finish'.